Terms and Conditions

Accuracy, Completeness and the Timeliness of Information

Although we use all means at our disposal to ensure the integrity of the information, we do not under any circumstances assume liability if the information provided is not accurate or complete.

Any changes you make to the content made available on this website are done at your own risk and you are responsible for such changes.

Data Transmission

Any content or communication of non-personal data you send us via e-mail or any other means, containing data, questions, comments, suggestions, or the like will be treated as non-confidential and non-proprietary data.

Any information you send us or post on our website becomes the property of iacrianca.pt and may be used in any circumstances, including, disclosure, reproduction, transmission, publication, dissemination and placement of content on the web. iacrianca.pt is entirely free to use, for any purpose it sees fit (including, but not limited to, product development, production, advertising and marketing), the ideas, creative works, inventions, development, suggestions, and concepts in general present in any communication you send us. The use of these contents is free of monetary compensation to the party that made the information available.

When you submit information on the iacrianca.pt website, you simultaneously guarantee that the contents are of your own responsibility and are not defamatory, and that the use by the Instituto do Apoio à Criança will not violate any third party rights or applicable legislation. The Instituto do Apoio à Criança is not obliged to use the information provided.

Intellectual Property Rights

All copyrights and other intellectual property rights inherent in the texts, images and other content in general, shared on this website, are the property of the Institute of Child Support or used by it with the permission of the owner.

You are authorized to browse, reproduce extracts of content from this website by printing and downloading to a hard drive for the purpose of dissemination to other individuals. This is only allowed under the condition of respecting copyright and other intellectual rights, and provided that a mention of the above-described mark is made in such reproductions. The total or partial reproduction of the website for commercial purposes is prohibited, as is its modification and incorporation into any other article, publication or website.

Nothing contained on this website should be construed as granting any license, permission or right to use any trademark mentioned. Misuse or abuse of the mark or any other content of this website is expressly prohibited, except as provided in these Terms and Conditions. iacrianca.pt will also use all legal mechanisms to protect and enforce its intellectual property rights.

Links to Other Websites

On the website of the Institute of Child Support you may find links to access other websites outside iacrianca.pt, so iacrianca.pt will not accept any responsibility for the content, accuracy, credibility and functionality of websites belonging to third parties. The provision of such links is made in good faith, and iacrianca.pt cannot be held responsible for changes that are made to websites.

We advise you to inform yourself and to read the legal information and the Privacy Policies of every website you visit.

Warranties and Disclaimer

The manner in which you use this website and the content therein is solely at your own risk.


This website is made available with the contents and information currently on it. Instituto de Apoio à Criança makes no warranties of any kind, including warranties or commitments that the content of this website is complete, that access to this website is uninterrupted or error-free, and that it is virus-free. Does not guarantee that the website is safe and that any advice or opinion of Instituto de Apoio à Criança, acquired through this website is completely reliable, so iacrianca.pt assumes no commitment or warranty on the mentioned aspects.

Please note that in some jurisdictions, exclusions of implied warranties may not be allowed, so some of these exclusions may not apply to you.

The Instituto de Apoio à Criança reserves the right, at any time and without prior notice, to restrict, suspend and/or cancel access to the website or part of it, and to any functionality present on this page.


The Instituto de Apoio à Criança and/or any other entity involved in the process of creation, production and development of this website, will not be responsible, under any circumstances, for direct and/or indirect, fortuitous, patrimonial and/or non patrimonial damages, for emerging damages and/or ceasing profits, or any other damages and/or costs, resulting from your access, use or inability to use, the alteration of the content of this website, of any other website you access through a link existing in this website, caused by any measure that we may adopt, or fail to adopt, as a consequence of an electronic message you may have sent us. Translated with www.DeepL.com/Translator (free version)

Instituto de Apoio à Criança does not assume any type of responsibility for losses and/or damages caused by viruses that may affect your computer, resulting from access, use or download of content from this website. If you choose to download content from this website you do so at your own risk.

The user hereby expressly renounces the filing of any claim against the Instituto de Apoio à Criança and its responsible parties, which may result from the use of or access to this website.

Prohibited Activities

Any activities that are deemed by Instituto de Apoio à Criança to be inappropriate and/or are likely to be illegal under the laws applicable to this website, including, but not limited to:

  • Any act that may constitute a violation of privacy (including sending to this website private information without the consent of the person concerned) or of any other legal rights of individuals;
  • Use this website to defame and/or insult the Instituto de Apoio à Criança, its employees, or other individuals and/or legal entities, or act in such a way as to discredit the reputation of iacrianca.pt;
  • Send files to this website that contain viruses that may cause damage to the property of the Child Support Institute or the property of individuals;
  • Posting or transmitting to this website any unauthorized content, including, but not limited to, content that causes, in our understanding, damage or harm, or that breaches the security systems of iacrianca.pt or third parties, content that is defamatory, racist, obscene, threatening, of pornographic content, or content that is likely to be qualified as unlawful in general.

Jurisdiction and Applicable Law

The content and information of iacrianca.pt contained in this website are made available only to users in Portugal. iacrianca.pt does not assume that such content and information is appropriate or available in other countries.

The user of this website and iacrianca.pt unreservedly accept that any dispute or litigation arising from the use of this website shall be governed by Portuguese law, the district court of Lisbon, Portugal being agreed as the competent court, with express waiver of any other.

In case of dispute, under the terms of Law no. 144/2015 of September 8, the consumer may resort to the following Alternative Dispute Resolution (ADR) Entities: – CNIACC – National Center for Information and Arbitration of Consumer Conflicts; – Consumer Conflict Arbitration Center of Lisbon. All the information and contacts are available on the Consumer Portal at www.consumidor.pt.


Instituto de Apoio à Criança uses search technology via Cookies. Instituto de Apoio à Criança’s policy on the use of cookies is set out in the Cookies Policy which can be accessed via this link.


For clarification of any questions related to the present terms and conditions of use of the website of the Instituto de Apoio à Criança, the user should contact the general e-mail of the Instituto de Apoio à Criança: iac-sede@iacrianca.pt.

Legal Updates

We reserve the right to change this Privacy Policy. Please visit this page regularly to review the information contained on the website and any new information.

These Terms and Conditions were revised and updated on May 24, 2018.