Project: The Observance of the Rights in Hospital

Project: The Humanization of Waiting Rooms

To assess the observance of the children’s rights in 3 (three) hospitals in the city of Lisbon – S. Francisco Xavier Hospital, D. Estefânia Hospital and Santa Maria Hospital.

Area of Intervention


Target Group

Hospital administration, health professionals, families and children (from the ages of 6 to 12 and 13 to 18)

General Objectives

Scope (National or International)


Identification of External Partnerships

Communication between intervening services and overlapping areas


Implementation Period

From June 2017 to November 2018

Main Results

In general, it is observed that in all hospitals in the city of Lisbon, the rights of children are guaranteed. However, it should be highlighted that there is a discrepancy between what is the view of administrations and professionals and of children/families, in some cases professionals consider to be guaranteeing rights that in reality are not felt in the same way by children and families. The most positive point to be mentioned concerns the human and sensitive side of health professionals in contact with children and their families.