Project: The Observance of the Rights in Hospital
Project: The Humanization of Waiting Rooms
To assess the observance of the children’s rights in 3 (three) hospitals in the city of Lisbon – S. Francisco Xavier Hospital, D. Estefânia Hospital and Santa Maria Hospital.
Area of Intervention
Target Group
Hospital administration, health professionals, families and children (from the ages of 6 to 12 and 13 to 18)
General Objectives
- To ameliorate hospital services.
- To increase the knowledge among all target groups on the children’s rights in healthcare as well as their practical impact on the experience of staying at the hospital / paediatrics services.
Scope (National or International)
National
Identification of External Partnerships
- General Directorate for Healthcare
Communication between intervening services and overlapping areas
N/A
Implementation Period
Main Results
In general, it is observed that in all hospitals in the city of Lisbon, the rights of children are guaranteed. However, it should be highlighted that there is a discrepancy between what is the view of administrations and professionals and of children/families, in some cases professionals consider to be guaranteeing rights that in reality are not felt in the same way by children and families. The most positive point to be mentioned concerns the human and sensitive side of health professionals in contact with children and their families.
